Terms and Conditions:
Shipping & Delivery:
Shipping Charges Breakdown:
- Orders over £150 - Delivery Worldwide - Free Delivery.(See Below)
- Orders under £150 - Delivery to UK - £7.00 per order
- All orders UNDER £150 to Europe - £20.00 - Flat Rate per order.
- All orders UNDER £150 to USA & Rest of World - £20.00 - Flat Rate per order
- UK- 48 Hour Delivery
- Europe - 3 - 5 Working Days
- USA&ROW – 5 - 7 Working Days
(All orders dispatched on same day as ordered) **
- Shipping on all orders over £150 is free. This offer also excludes items costing over £20 to ship. This offer also excludes orders which weigh over 25kg. (Sportsden.co.uk will contact customers in the case of an order weighing over 25kg to discuss shipping charges before any payment is taken from the customer.)
- All orders under £150 to delivery addresses within the UK will be charged at a flat rate of £7.50 per order, Up to a max weight of 25kg. (Sportsden.co.uk will contact customers in the case of an order weighing over 25kg to discuss shipping charges before any payment is taken from the customer.)
- Once in stock all goods will be Shipped on the day of the order. (Once order is received before 3pm) The customer can expect delivery within the times listed above. In the case that an item becomes out of stock the customer will be contacted and we will give the customer and estimated delivery date. (The customer may at this stage cancel the order if they are not satisfied with the delivery time.)
Privacy & Security:
CB Clarke Ltd will not share any of your information with any third party without your permission.
Returns & Replacements:
14 Day Cooling Off Period:
In the case of goods purchased online or over the phone and delivered by Sportsden, within 14 days of receipt of goods, you can return them for a full refund (excluding delivery charges or costs to sportsden of delivery under our free delivery offer (Average cost of delivery is £8)). Goods must be in original packaging and in resalable condition. This means the goods can NOT be unpackaged or used in any way, tags can not be taken off clothing etc. All goods returned will be thoroughly inspected by the Sportsden returns dept. and any goods found to be used or not in resalable condition will NOT be eligible for a refund. For more information on this contact our sales team at firstname.lastname@example.org. Where a customer wishes to return an item for refund or replacement customer must inform sportsden by email at email@example.com for approval prior to returning the item.
Faulty Goods on Delivery:
If you discover that your goods are faulty on arrival, you should contact Sportsden immediately. With the customers approval where possible we will send out replacement. Sportsden must be notified within 48 hours of receipt of goods. In this case Sportsden will bare all costs including delivery and approved returns to Sportsden. If the customer wishes at this point for a refund to be issued and the products to be returned this can also be arranged.
Different products carry different warranty's. You should make yourself clear of your products warranty if it carry's one. A warranty is limited to a certain time and can only be used within that time and not after. It is our policy that when a defective product which is under warranty is returned to us we will where possible repair or replace it for the customer. For further information on product warranty's please contact us by email at firstname.lastname@example.org.
Sportsden, Kennedy Place, Navan, Co.Meath, Ireland, C15 XV99
If you have and further queries please contact us by phone on 0844 544 2011 or email us at email@example.com to discuss